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Terms of use

Introduction and acceptance

These terms of use apply to all of our websites and by accessing any one of our websites you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our sites.

We recommend that you print a copy of these terms for future reference.

Version 1.2
last modified 20/12/2018

Who are we?

We are The Travel Chapter Group. We operate a number of websites and brands including FBM Holidays. For a full list of our brands and websites please click here.

All references to “we” “our” “us” or “company” within these terms of use are deemed to refer to The Travel Chapter Limited, (a company registered in England & Wales, company no 02431506), our ultimate parent company Country Topco Limited (company no 11724257), its subsidiaries, affiliates and/or any of our brands.

Our registered office is Travel Chapter House, Gammaton Road, Bideford, Devon. EX39 4DF, United Kingdom.

User eligibility

As a condition of your use of our website, you warrant to us that you will not use it or any material or information on it for any purpose that is unlawful or prohibited by these terms. You warrant that you are at least 18 years old and have the legal authority to use this website in accordance with these terms. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

You agree to be financially responsible for all charges, fees and other sums of whatever nature which arise out of your use of any of this website.

Modifications

We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

We may also update and change the content of our website from time to time, and in our absolute discretion, to reflect changes to our products and services, our users' needs and our business priorities, amongst other things.

Availability of our site

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons.

Information on our site

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date. The website may contain technical inaccuracies, and typographical and other errors.

We have the right to change the prices of holiday arrangements featured or mentioned on our website at any time without prior notice. If a price is obviously incorrect we will not be bound by it. You must ensure you check all details of the chosen holiday or travel arrangements (including the price) with us at the time of booking.

Use of content

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any pages from our website for your personal or non-commercial use and you may draw the attention of others to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must not use any part of the content on our website for commercial purposes, without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Links

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those websites or resources, and we do not accept any liability whatsoever or howsoever arising in relation to any such websites or resources.

Third party content

This website may include information and materials uploaded or provided by third parties. This information and these materials have not been verified or approved by us. The views expressed by other users or third parties on our website do not represent our views or values.

Limitation of liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy or completeness of any of the material or information contained on our website or as to the nature, standard, suitability or otherwise of any products or services offered by us or on our behalf. Except as set out above, we shall not be liable for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential or other) which arises, directly or indirectly, in connection with our website including, for the avoidance of doubt and not by way of limitation, any use of any information or material contained on our website or any inability to access or use them (or delay in doing so).

If any exclusions or limitations contained in these terms are found, in whole or part, to be unlawful, void or for any other reason unenforceable for any purpose, that exclusion or limitation, or the part in question, shall be deemed severable and omitted from these terms for that purpose. Such omission shall not affect the validity, effectiveness or enforceability of the other provisions of these terms.

How we may use your personal information

We will only use your personal information as set out in our privacy statement.

Which country's laws apply?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

The Travel Chapter Limited trading as FBM Holidays is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
The Travel Chapter Limited trading as FBM Holidays | The Travel Chapter Limited is registered in England and Wales. | Registered office Travel Chapter House Gammaton Road Bideford EX39 4DF Company No. 02431506 | VAT reg: 143053210.