A quality controlled service
Our unique Quality Control Service provides property owners with an invaluable backup which helps you to monitor the standards of cleanliness and maintenance in your property.
Aside from routine inspections carried out on behalf of Visit Wales on an ongoing basis, we also felt that we should be providing some in-house backup, and therefore we employ a property care assistant who will provide routine inspections to properties. Usually, at random, we will feedback anything to you as an owner we feel is needed, continue to monitor anything that falls below standards and ensure that the customer's holiday gets off to the right start.
You can work with our Customer Service team if you feel you want to add some short-range attention for your property. If you have concerns on anything, we can follow up routine cleaning or bookings in a specific time of year with the right arrangements in place. You can receive feedback following an 'On-Site Inspection' of your property and our team will always be looking to benchmark the property's status against its VisitWales grading.
Our inspections are suitable for owners who live away and only visit their property occasionally.