Laston House 2
Tenby
Sleeps 6 · Bedrooms 3
Cobourg House 4 is a very popular apartment, so we were sorry to hear there were cleaning short-comings during your stay Ms Mitchell. Our property inspector has spoken to the company the owner uses and they have assured us they will rectify this situation right away. We will also inspect the apartment before the next arrival to ensure this has been actioned. Hope you have a lovely festive season.
We're glad you enjoyed your stay at the apartment and appreciate you raising these two issues with us. The set of keys have now been changed and an electrician has been to fix the lights. We hopeyou to stay again soon.
The service and product reviews are different - one is about the service from FBM Holidays and the product review is your experience of the property. The owner went to the apartment when he received your review to check the oven and it was/is working properly. Also, the instructions for the DVD player are next to the TV instructions, which explain how to switch between the two modes. He is sorry you experienced these difficulties during your stay, but had these 2 items been raised with FBM Holidays, we would have been able to address very easily. Carol