FBM Holidays

Our privacy policy

This policy covers all users who register to use the FBM Holidays website. It is not necessary to register in order to gain access to the searching facilities of the site, but we may restrict access to certain areas as referred to in Principle 2 below. We are committed to protecting your privacy when you are using our online services. To protect your privacy, we apply six principles, which you can read about below.

Principle 1 - Notice
During our registration process, we ask for personal information, which both identifies you and enables us to communicate with you. We also ask you for certain information in order to offer you our best attention.

We will use the information you provide only for the following purposes:

·     To send updates regarding the status of your booking.

·     To send you newsletters and details of offers and promotions in which we believe you will be interested

·     To improve the content, design and layout of the FBM Holidays website and to facilitate knowledge management

·     To understand the interests and booking behaviour of our users

·     To perform other such general marketing and promotional activities focused on our products and services

This privacy policy only covers the FBM Holidays website at http://www.fbmholidays.co.uk. Other links within this site to other websites or framed third party sites within fbmholidays are not covered by this policy. We may continue to use your personal information for a period after you cease being a registered user.

Principle 2 - Consent and Choice
By completing the registration process, you accept the Terms and Conditions described and consent to our using your information accordingly. 

Principle 3 - Security
We have taken appropriate measures to ensure that your personal information is not unlawfully processed. FBM Holidays uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. FBM Holidays treats data as an asset that must be protected against loss and unauthorized access.  However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company. 


Principle 4 - Cookies

Our website creates a single cookie on your machine containing session and state information.  The information within this cookie does not include any personal or financial information.  Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as booking. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website may be impaired or unavailable. At no point does the fbmholidays website create any third party cookies on your machine.  
 
Principle 5 – Minors

 The fbmholidays website is not intended for children and we ask that no one under the age of 18 submits personal information to us or uses the site without supervision of a parent or guardian.

Principle 6 - Deletion of your Personal Data

We are unable to delete your FBM Holidays account information containing your personal information for a period of 6 years from the date of your last interaction with us (this could be a booking transaction, a brochure request, or some other interaction with fbmholidays via our Customer Services team or our online tools).  This is because we may need to access historical information for business reporting purposes.

Questions
If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Customer Services,

FBM Holidays,

Slate House,

St Julian Street,

Tenby.

Pembrokeshire.

SA70 7AU

Email Address: info@fbmholidays.co.uk

If you have any questions for fbmholidays.co.uk relating to privacy, please send them to this address.

Changes to this policy
If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.